Flooring

Increasing numbers of people in social housing are living in inhospitable conditions because they are unable to afford even basic furniture and flooring, Dezeen reports as part of our Social Housing Revival series.

In the UK, social-rented homes are usually handed over to new residents in a sparse state – lacking basic elements of decoration and furnishings, as well as essential appliances.
As the cost of living continues to rise and the availability of crisis-support services diminishes, a growing number of people are unable to afford to furnish these homes, meaning they are sometimes forced to live in a harsh environment for months at a time.
Top: before – many UK social-housing residents live with furniture poverty. Above: after – London charity Furnishing Futures makes new interiors for women who have fled domestic abuse”For the families who we work with, the point that is most distressing is the void condition – the homes are given and [social landlords] don’t bother painting the walls, and there’s absolutely no flooring down,” said Emily Wheeler, founder and CEO of Furnishing Futures.
“Most people over time can manage to get some furniture together that’s gifted to them from the local church or friends or family or whatever, but it costs thousands and thousands of pounds to put flooring down, even in a one-bedroom flat.”

London charity Furnishing Futures was recently established to address the issue among women fleeing domestic abuse, creating interiors to a high standard using furniture donated from brands.
Emily Wheeler founded Furnishing Futures after realising that the poor condition of social housing was driving women back to abusive partners. Photo by Penny WincerDomestic-abuse survivors and people leaving care or who were previously homeless are particularly at risk of furniture poverty since they are less likely to have items to bring with them.
Wheeler said Furnishing Futures is seeing increasing demand for its services as more people come under financial pressure.
“Initially we were only working with women who were in receipt of benefits or experiencing severe poverty or destitution,” explained Wheeler.
“But now we’re working with families who are using the food bank but the woman is a midwife, or she’s a teaching assistant, or she is a teacher, and that is new.”
The charity increasingly encounters families living in destitute conditionsSometimes the conditions the charity witnesses are shocking, Wheeler told Dezeen.
“People are experiencing real hardship,” she said. “We’ve frequently come across people who have no food, no clothes, no shoes for their children.”
“The kids are sleeping on a blanket on a concrete floor – there’s nothing in the flat whatsoever,” she continued. “And those people might even be working as care assistants, or teaching assistants. So it’s really, really difficult at the moment for people.”
Furnishing Futures seeks to deliver interiors that “look like show homes”. Photo by Michael BranthwaiteAccording to the campaigning charity End Furniture Poverty, more than six million people in the UK lack access to essential furniture, furnishings and appliances – including 26 per cent of those living in social housing.
Only two per cent of social-rented homes in the UK are let as furnished or partly furnished, the charity’s research has found.
Wheeler is a trained interior designer who formerly worked in child safeguarding.
The charity decorated and furnished 36 homes in 2023. Photo by Michael BranthwaiteShe was prompted to set up Furnishing Futures after discovering that many women in social housing who had left dangerous homes were driven back to their abuser by poor living conditions.
“When women were placed in new housing after having escaped really high-risk situations, they sometimes felt that they had no choice but to return because they couldn’t look after their children in those conditions – there’d be no fridge, no cooker, no washing machine, no bed, no curtains on the windows,” she explained.
“People are expected to go to those places at a time of great trauma and distress, and recover, but those places are often not conducive to that because of the design and the environment.”
Wheeler said the interiors industry could be doing more to have a bigger social impact. Penny WincerThe charity overhauled 36 homes in 2023, helping 99 women and children. It takes a design-led approach with an emphasis on finishing interiors to a high standard.
“We professionally design them and they look like beautiful homes – they look like show homes when they’re finished,” Wheeler said.
“And the reason we do that is because it’s really important that the women feel that they have a beautiful home and they feel safe there, that they feel for the first time that someone really cares about them,” she added.
“It also supports the healing and the recovery journey for those women.”

Social housing means “I can breathe again” say residents

To help ensure quality, the charity only works with new or as-new furniture. It works with brands to source items that would otherwise be sent to landfill – usually press samples or items used at trade shows, in showrooms or on shoots.
Donating partners include Soho Home, BoConcept, Romo Fabrics and House of Hackney.
Wheeler is keen for Furnishing Futures to expand beyond London but the charity is currently held back by limited warehouse capacity and funding.
“If we had more money and more space we could help more people, it’s as simple as that, really,” she said.
The charity relies on donations from furniture brandsThe charity continues to seek donations from brands, particularly for bedroom furniture and pieces for children.
As well as calling for social-housing providers to let their properties in a better state, Wheeler believes the design industry could be doing more to help people facing furniture poverty.
“I do think that where the industry could catch up a little bit is working with organisations like ours,” she said.
For example, charities are unable to take furniture lacking a fire tag – which tend to be removed – so imprinting this information onto the items themselves would make more usable.
The charity is often in need of items for children’s bedrooms. Photo by Michael BranthwaiteIn addition, donating excess items as an alternative to sample sales could be a way to reduce waste with much greater social impact, she suggests.
“There’s probably millions of people across the country living without basic items and yet there’s massive overproduction, but the waste isn’t necessarily coming to people who actually need it,” Wheeler said.
“There are things that the industry could be doing that will create a huge social impact very easily.”
The photography is courtesy of Furnishing Futures unless otherwise stated.
Illustration by Jack BedfordSocial Housing Revival
This article is part of Dezeen’s Social Housing Revival series exploring the new wave of quality social housing being built around the world, and asking whether a return to social house-building at scale can help solve affordability issues and homelessness in our major cities.

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